Payment│Refund Guide

  • Before leaving the country, if you have any necessary documents, request them in advance. Your coordinator is here to help.

Issuance procedure

  • If another person applies for the patient's documents, it can be issued after confirming additional documents other than the patient ID, so please check in advance.
Outpatient department
상담절차
01
Application at receiption desk
02
Doctor consultation
(Medical certificate, Dr's opinion etc.)
03
Documents issuance
(Medical record, Results etc.)
04
Payment and issuance of documents by administration team

Documents such as medical certificates and opinions can be issued after an interview with the attending physician. Therefore, please visit your doctor after confirming your doctor's treatment schedule.

Admission department
01
Application at patient ward
02
Writing documents by the doctor
(Medical certificate, Dr's opinion etc.)
03
Issuance of documents by medical record team
(Medical record, Results etc.)
04
Payment and issuance of documents at administration team

※ After discharge, please use it as an outpatient certificate issuance procedure.

Required documents for application

  • In accordance with Article 21 of the Medical Act, Article 13-3 of the Enforcement Rules of the Act, a copy of the medical record can be issued only when the relevant documents are prepared.
  • Even when copying medical images, you must prepare the required documents such as the medical record copy issuance standards according to the Personal Information Protection Act.
  • Medical record documents are personal information of the patient and cannot be issued by fax, mail, or e-mail.