Payment│Refund Guide
- Before leaving the country, if you have any necessary documents, request them in advance. Your coordinator is here to help.
Issuance procedure
- If another person applies for the patient's documents, it can be issued after confirming additional documents other than the patient ID, so please check in advance.
Outpatient department
| 01 ▶ Application at receiption desk |
02 ▶ Doctor consultation (Medical certificate, Dr's opinion etc.) |
03 ▶ Documents issuance (Medical record, Results etc.) |
04 ▶ Payment and issuance of documents by administration team |
Documents such as medical certificates and opinions can be issued after an interview with the attending physician. Therefore, please visit your doctor after confirming your doctor's treatment schedule.
Admission department
| 01 ▶ Application at patient ward |
02 ▶ Writing documents by the doctor (Medical certificate, Dr's opinion etc.) |
03 ▶ Issuance of documents by medical record team (Medical record, Results etc.) |
04 ▶ Payment and issuance of documents at administration team |
※ After discharge, please use it as an outpatient certificate issuance procedure.
Required documents for application
- In accordance with Article 21 of the Medical Act, Article 13-3 of the Enforcement Rules of the Act, a copy of the medical record can be issued only when the relevant documents are prepared.
- Even when copying medical images, you must prepare the required documents such as the medical record copy issuance standards according to the Personal Information Protection Act.
- Medical record documents are personal information of the patient and cannot be issued by fax, mail, or e-mail.