Patient Guide

Interpretation and translation support

  • Provide accurate information from appointment to discharge and follow-up management to customers so that they can receive prompt and comfortable treatment.
  • Provides translation of medical information and results.
  • The customer's health consultation must be provided by a nurse or doctor.
  • When a customer is hospitalized, we will inform you of the emergency contact information and communication method of the coordinator in charge.
  • If there is a prescription for discharge medication, an English prescription is enclosed.
  • In case of external treatment, after sufficient consultation with the customer, guide the most suitable medical institution and cost, and then help the outside treatment.
  • Prescribing medicines through telemedicine is possible only if there is a medical record at the hospital. After the medical fee and drug price are calculated, it will be sent by international mail.