Patient Guide
Interpretation and translation support
- Provide accurate information from appointment to discharge and follow-up management to customers so that they can receive prompt and comfortable treatment.
- Provides translation of medical information and results.
- The customer's health consultation must be provided by a nurse or doctor.
- When a customer is hospitalized, we will inform you of the emergency contact information and communication method of the coordinator in charge.
- If there is a prescription for discharge medication, an English prescription is enclosed.
- In case of external treatment, after sufficient consultation with the customer, guide the most suitable medical institution and cost, and then help the outside treatment.
- Prescribing medicines through telemedicine is possible only if there is a medical record at the hospital. After the medical fee and drug price are calculated, it will be sent by international mail.